Operations

Recover Using Hosting Access

Use this only when your authenticator app, your recovery codes, and every team member who could reset your sign-in are all unavailable. It proves who you are the same way setup did, with a code that only someone with the hosting login can read.

  1. With your file transfer app (or the hosting panel's file manager), open voice-app/data/RECOVERY-CODE.txt. Opening this page created the file. The code in it lasts one hour.
  2. Type your username and the code below. Once the code is accepted, every System Admin is notified that this happened.
  3. Choose a new password and connect your authenticator app again.
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